FAQs

There are too many pages I cannot find my Part/strap?

Refer to the filters on the left side of the page of your browser and on top of the page on mobile.

What should I do if I don’t find the right strap/part or it is out of stock?

We are working with +30 suppliers around the world and have +600 references in stock. Send us an email with details and we can find it for you.

What colors and leathers are the most resistant?

Sun and water have less effects on blacker leather. Remember this the darker the better!

Will I pay taxes when receiving my order?

Due to the low value of the parts and considering that most countries don’t applies custom tax on package under 1Kg, you shouldn’t.

Can I use my original buckle/parts?

Of course, our parts and straps are specially design and made to fit your original parts.

Can I have an engraved on my strap or buckle?

Common engraving can be added free of charge, just shoot us a message just after your order.

I found a strap for my watch, but it displayed a different brand from mine, will it fit on mine?

Some of our bracelet are specially made for a specific brand or model but lot of them are standard and can fits most of watches, refer to the strap size, or you can send us a mail here or visit this page to understand how it works : www.partsforwatch.com/Size-Guide

What brand of watches do you make parts and strap for?

We have strap and can make strap for almost any watch or brands most popular will be: Rolex, Panerai, Audemars Piguet, Omega, Hublot, Tag Heuer, Patek Philippe, IWC, Breitling, Bell & Ross, Blancpain…

How to know the lug size of my watch?

There are several ways you to measure the bandwidth of your watch. You can check it by:
1. Measuring the strap width using a caliper or a ruler.
2. Check the size for the most popular model (below)
3. Ask a local jeweler.
4. Send us an email.
For more information and tutorials, please visit: www.partsforwatch.com/Size-Guide

Is there any difference of color between the one I see on my screen and the item i will receive?

The lighting can distort a little bit from the real strap color and the screen resolution as well but we try our best to provide the most accurate pictures and information. For return refer to: Can I return my item?

Is there a warranty for your straps?

We value craftmanship and selecting carefully our suppliers working only with beautiful fabrics but Straps are not designed to last forever, however the straps that we offer have been wearing over periods of time in various conditions and holding up pretty good.

What qualifies for free shipping?

Free Worldwide Shipping is offered with Tracking for all orders, we use Economy Class Mailand delivery varies depending on the country. Visit this page for more information:

FREE SHIPPING WORLDWIDE

If a customer decides to upgrade to Priority, there will be additional charges.

How long will it take for my order to arrive with Free Shipping?

For further shipping information, please refer to the “Shipping Info” tab at the top of our website.

How long will it take for my order to be processed?

Once an order is received, and is in stock, your order will be proceeding the same day even during the weekend or holidays and will be shipped out same business day. Orders placed over the weekend may take an extra business day to process. Sometimes it happened that the product is restocking allow an additional 2-5 business days to process.

Can I return my item?

We Offer A 14 Day NO HASSLE Return Policy refer to our Policy here: https://www.partsforwatch.com/free-shipping-worldwide/

I just received my order and I think one of the items is defective. What should I do?

Please contact us with a description of the defect and a picture by mail ([email protected]) or using the contact form. We have always a solution!

What kind of payment method do you accept?

We accept the following payments:
– Visa, Master, American express
– Paypal
For other payment methods, please contact us in advance.

Are payments on your site secure?

Payments on the Internet are no different from payments in traditional commerce: the same security rules are applied and more. We use a third part company and a high degree of security that allows you to encrypt your information.

I have a design that I really like, can you make custom straps?

Yes, we do offer custom straps in Exotic Leathers such as Crocodile, Ostrich, Stingray, Lizard…You can use are online configurator for that.
Yes, we accept rubber strap, parts, cufflinks custom on big orders.
Please contact us to talk about your project and we will be happy to assist you.

How long is the working time of a custom straps?

In depend on the leather color and type, but if the skin is available 15 days to make it, the completion of a strap is complex and made by hand, some exotic leather such as stingray need specific technics to work on. The estimated working time will be provided before the order.

Do you offer other colors or leathers that the ones presented on the website?

Yes, we have hundreds of different colors, we cannot display them all online for practical reasons and offer an easy interface use.
Naturally, for practical reasons, we cannot show you all our colors on the internet but if you get a chance to surrender to Paris, come and you’ll see…

Can I be a distributor, reseller or supplier?

Of course, simply send us an email!

What happens if my question is not answered here?

Then send us your question at [email protected] or via the contact form, and we will help you as much and as soon as possible!